Shipping policy

Shipping

Shipping is free to most locations worldwide on orders over £125. 

Some items, such as vintage posters, are shipped separately and aren't available for free shipping.

We print and ship from 50+ locations around the world, automatically routing your order to the nearest printer. This means we can't provide a specific delivery date, but we process orders the same day and print within 4 days. Most orders (80%) arrive within 7 days, though we recommend allowing at least 2 weeks for delivery.

Orders with budget/untracked shipping can take up to 15 working days to arrive in the UK and 28 days internationally.

Please note that selecting expedited shipping at checkout speeds up delivery but does not expedite printing time.

UK Shipping
Shipping options are available at checkout. Royal Mail Budget is an untracked service—your dispatch email will contain a consignment number, but tracking information won't show the location of your package.

International Shipping
Shipping options are available at checkout. Some options are untracked and can take up to 28 working days to arrive.

Brexit & Customs
Your order is automatically sent to the nearest printer, whether that's in the UK, EU, US, or elsewhere. Orders are unlikely to incur customs or import fees in the UK, EU, US, and Australia, but please read the customs information below to be safe.

Shipments outside the EU may be subject to import duties and taxes levied by your local customs authority. These charges must be paid directly by you and are beyond our control. If your delivery is returned due to an incorrect address or failure to collect from your local depot, we'll need to recharge postage to resend it.

Packaging

Our prints are delivered rolled in rigid, crush-resistant cardboard tubes—square tubes in the EU and round tubes worldwide. Smaller 6x8" prints arrive in flat rigid envelopes.
Framed prints are carefully protected with cardboard corner guards and additional cardboard secured over the print surface, then shipped in heavy-duty cardboard boxes made from recycled materials.

All packaging is made from recycled materials and is fully recyclable.

Returns

Christmas Returns
Orders placed between November 14 and December 19 can be returned within 60 days of delivery, in their original condition, for a refund or replacement.

Standard Returns
If you're not completely happy with your prints, you may return them within 30 days of delivery, in their original condition, for a refund or replacement.

If your order arrives damaged or incorrect, please contact us within 24 hours and we'll replace it.

Shipping charges on returned items are at the customer's expense—we recommend using tracked post as we can't be responsible for items lost or damaged in transit. Postage will only be refunded if the item is faulty or we made an error.

For any questions, contact us at info@roomfifty.com